Where We Serve
Mediate Management provides services to owners of exclusive properties in the Boston Metropolitan area who value attention to detail, thoughtful communication and trust that translates into peace of mind and ease of use. We provide you with service that minimizes the time and effort you need to contribute so that you may enjoy a harmonious property community, increased value on your investment and time to pursue what’s most important to you.
In addition to providing professional, customizable property management services we set ourselves apart by also offering the following services:
- Full-service, in-house maintenance, cleaning and snow removal with 24/7 emergency response
- In-house accounting and monthly financial reporting
- Capital improvement management through our Project Management division
- Property staffing and ongoing training through our Site Staffing division
- Online client portal for account information, document access and online payments
What Our Clients are Saying:
Mediate has proven to have the things one wants most in a management company: professionalism, accessibility, responsiveness and knowledge. Our experience has been quite positive, and affordable, and we look forward to our on-going relationship with them.
– Board of Trustees, 288 C Street Condominium Association, South Boston
It has been a pleasure working with Mediate Management for the past six months. They have been very professional, following our association rules to the letter, but approachable at the same time. Mediate Management was able to use their strong bargaining power to renegotiate every single contract, resulting in immediate savings and a projected budget surplus, even when costs in the economy keep going up.
– Anonymous, Trustee, Brookline
Last night we had our first board meeting and Matt Harris presided over it and he did more than an admirable job representing your firm. Matt was engaging, confident and knowledgeable and met any objections in the professional manner I have come to expect from your firm.
-George Logan, Resident, Boston (Regarding Property Manager, Matt Harris)
Your team was amazing and became our “go to” every time there was an issue with the place. Later, when we decided the sell the place, it was your team, with Manny Matos at the helm, handling all the repairs and modeling to get the place in the best shape possible at an affordable price.
-Mark P. (Regarding Mark Mediate and Maintenance Team)
We needed some immediate handy person work done and then some home preparation when the city was coming to repair an outside leak, again, Manny, Louis and your team were at our house promptly and have immediately and satisfyingly addressed our needs.
So thanks again, Mark. We really appreciate the service we are getting and your team going the extra yard. They cared/care about us, something that is a rarity in business and service today.
-Mark P. (Regarding Mark Mediate and Maintenance Team)
I just wanted to let you know that we had some heat/ hot water issue over the weekend but thanks to fantastic customer service by Deb and the crew, it was resolved extremely quickly and with kindness.
-Katia Zilber-Izhar, Resident, Brookline (Regarding The Manager)
Thank you Matt for everything. Our first meeting went very smooth and you were excellent. You are an asset to Mediate. I am not judging from the meeting but from everything you have done so far.
-Anonymous, Resident, Boston (regarding Property Manager Matt Harris)
Thank you for everything over the years. You have always been super responsive and very willing to resolve any and all the issues that have inevitably popped up over the years. You have been a great ambassador for Mediate in what is often a very tenuous and difficult job.
– Anonymous, Resident, Boston (Regarding The Manager)
A gentleman came this morning and took care of everything! I just wanted to let you know that he did a fabulous job! He was polite, courteous, took care to make sure I was happy with everything, and was meticulous in cleaning up when he was finished. Please send the kudos on to his supervisor!!
– Meagan, Resident, South End